Security Services

Customer Service & Concierge

Proud to be your customer service ambassadors

Securecorp understands that first impressions count. Our specialist concierge and front of house reception teams are well-presented and deliver exceptional customer service. We will ensure your customers and clients are provided with a welcoming, safe, and secure facility.

Providing customer service duties across a variety of business sectors, our staff can assist you with a range of duties including:

  • Concierge desks
  • Customer service desks & areas
  • Front of house reception
  • Monitor facility systems and report/escalate alarms or failures
  • Provide complete and accurate daily/weekly shift reports
  • Provide initial response emergency first aid
  • Provide fire warden and evacuation coordination duties
  • Provide day-to-day customer assistance, and local recommendations

Our experience in providing concierge and customer services ensures that we place the right candidates for the right position. As part of our extensive recruitment and training processes, we ensure that candidates are selected, trained, and inducted to each individual role and responsibilities.

With the option of security licences and trained customer service officers, Securecorp concierge personnel can provide discrete security services along with their exceptional customer service.

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