Security Services

Customer Service & Concierge

Proud to be your customer service ambassadors

Securecorp understands that first impressions count. Our specialist concierge and front of house reception teams are well-presented and deliver exceptional customer service. We will ensure your staff and clients are provided with a welcoming, safe, and secure facility.

Our customer service experience spans a variety of business sectors and our staff can assist you irrespective of the industry. The range of duties they perform include:

  • Concierge desk 
  • Customer service desks and areas
  • Front house reception
  • Monitoring facility systems and report/escalate alarms or failures
  • Delivering complete and accurate daily/weekly shift reports
  • Providing initial response emergency first aid
  • Providing fire warden and evacuation coordination duties
  • Providing day-to-day customer assistance, and local recommendations


Our extensive experience in providing concierge and customer services enable us to place the right candidates for the right position. As part of our recruitment and training processes, we ensure that candidates are selected, trained, and inducted for each role and responsibilities.

With the option of security licences and trained customer service officers, Securecorp concierge personnel can provide discrete security services along with their exceptional customer service.

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