Monitoring

Monitoring Service

Delivering the highest standard in advanced monitoring technologies and facilities

Securecorp delivers the highest standards of monitoring by combining the most advanced global monitoring technology with a team of highly specialised professionals.

Following an indication of any monitored irregularity, our systems, technology, and response teams aim to take immediate action to mitigate the risk to your assets. Securecorp Monitoring offers the following services:

  • 24/7 Monitoring
  • ASIAL Grade A1 Monitoring Centre
  • Virtual Patrols
  • Virtual Alarm Response
  • Welfare Checks
  • Site Attendance Verification
  • Dispatching of:
    -  Alarm Responses
    -  Mobile Patrols
    -  Emergency Services
  • Automated Notifications
  • Tailored Reports
  • Online Secure Reporting Portal
     

Facilities & Services

Industry leading monitoring services
Our ASIAL certified, Grade A1 Monitoring Centre operates 27/7, 365 days a year. The centre is subject to strict bi-annual audits to maintain this highest level of certification. The experienced Securecorp Monitoring team safeguard the assets of over 14,000 businesses and homes throughout Australia and New Zealand.

Transmission Mediums
Monitoring services are provided via multiple transmission mediums such as:

  • PSTN (traditional dialler service)
  • GSM
  • Direct Wireless
  • Multipath
  • Permaconn
  • IP (e.g. DC09, ArmourIP)
     

Reporting & Online Portal
Securecorp Monitoring offers bespoke reporting solutions to ensure we provide accountability and transparency of service. Utilising a secure online portal clients can access reports and account information through their unique user ID.

These reports can include:

  • Alarm activations
  • Open – close reports
  • Client-specific data outputs


Virtual Patrol
Scheduled into our monitoring system, the automated virtual patrol service alerts our Monitoring Service Offers to complete a controlled virtual tour of a nominated building, area, or precinct via the existing site CCTV infrastructure. 

Our virtual patrol services are carried out via a full interface between the platform and our monitoring automation.
 

Virtual Alarm Response
A virtual alarm response is implemented following an alarm activation alert received by our monitoring facility. A Monitoring Services Officer then assumes control of the site  CCTV infrastructure to verify the event and activated the required course of action.

  • Save approximately half the cost of the physical attendance of a Patrol Officer
  • Fast verification of incidents to ensure required action is enacted immediately
  • Real-time footage is viewed immediately to ensure faster response time from emergency services (if required)
  • Reduces false-alarm callouts
  • Automated activity reporting provided on basis of specific to each client's requirements

We provide monitoring of security alarms, personal emergency/duress alarms, plant/equipment alarms, fire alarms and hold-up alarms for defined premises.

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